Shine Brighter And Set Yourself Apart
- susanh03
- Nov 6, 2024
- 2 min read
Elevate Your Client's Experience
As we are nearing the end of the prime rental season, your investment clients will begin to evaluate their summer revenue. This is the perfect time to deliver top-notch customer service and set yourself apart. I encourage you to reach out to your past clients to have a conversation about their experience with the investment and their current Property Management Company (PMC). Here are some questions to ask:
· Did their PMC deliver on their rental projection?
· Did their PMC answer their calls and address their concerns?
· Did their PMC take care of their property and the guests?
· Did their PMC leave any money on the table?
· Were there lost opportunities?
If they are satisfied, that is great news. They may even be ready to add an additional property to their portfolio. If for any reason your clients are not happy with their current PMC or are interested in comparing management programs, I would be honored for you to make the introduction and invite me to speak with them.
We are honored by referrals, and we will take care of your clients. We want our property owners and your clients to:
· Have realistic expectations.
· Get the best ROI possible.
· Have satisfied guests.
· Feel confident that their property is being taken care of.
· Make educated decisions.
· Be satisfied with their experience.
WIN - WIN – WIN – WIN
· You are able to offer your client a better option – WIN!
· Your client has a better experience – WIN!
· You earn ongoing referral fees - passive income – WIN!
· We earn a new rental property – WIN!
I’m always happy to discuss any of this with you further.
Please reach out to me, Kathy Harr, or find more information on our property management program here.








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